HEIDENHAIN services
Replacement parts, repairs, and exchange devices

The HEIDENHAIN Service department is your go-to partner for the thorough support of your HEIDENHAIN products.

Thanks to our extensive network, we ensure professional, on-site support.

Find your local partner

Our solution-oriented service offerings, ranging from replacement parts and exchange devices to worldwide repair services, allow you to save costs and time while also increasing the availability of your machines.

Find out more about our wide range of service offerings, including machine calibration, DAkkS calibration, servicing training, and warranty extensions.

Replacement parts

We keep a large number of original replacement parts on stock at our service department. Components are available for new devices as well as for products from up to the past 20 years.

Order a replacement part

Repairs

Take advantage of HEIDENHAIN repair services. Our qualified service technicians will quickly and reliably repair your defective devices.
         

Repair a defective device

Exchange devices

We can get your machine up and running again with our exchange service. You receive an exchange device free of charge from our HEIDENHAIN Service department.
      

Order an exchange device

Technical support

NC Support Helpline
+49 8669 31-3101
service.nc-supportheidenhainde

PLC Programming Helpline
+49 8669 31-3102
service.plcheidenhainde

NC Programming Helpline
+49 8669 31-3103
service.nc-pgmheidenhainde

Encoders Helpline
+49 8669 31-3104
service.ms-supportheidenhainde

APP Programming Helpline
+49 8669 31-3106
service.appheidenhainde

Replacement Parts and Repairs Helpline
German: +49 8669 31-3121
International: +49 8669 31-3123
service.orderheidenhainde

Please use our request form to send us a question.

Request form